Privacy Policy
This Privacy Policy describes how Kvantoria ("we", "us", "our"), operated by Picco UG (haftungsbeschränkt), Niersweg 55, 47877 Willich, Germany, registered with the Amtsgericht Krefeld under HRB 21502, collects, uses, and shares your personal information when you visit or make a purchase from kvantoria.com (the "Site").
SECTION 1 - INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number, and payment information. We refer to this information as "Order Information".
When you contact us directly, for example by email, we collect the information you choose to provide, such as your name, email address, and the contents of your message.
SECTION 2 - HOW WE USE YOUR INFORMATION
We use the Order Information to:
- Fulfil orders placed through the Site, including processing payment, arranging shipping, and providing invoices or order confirmations.
- Communicate with you, including responding to customer service requests.
- Screen orders for potential risk or fraud.
- Provide you with information or advertising relating to our products, in line with your preferences, where permitted.
We use the Device Information to help us screen for potential risk and fraud, and more generally to improve and optimize the Site, for example by generating analytics about how visitors browse and interact with the Site.
SECTION 3 - SHARING YOUR PERSONAL INFORMATION
We share your Order Information with third parties who help us provide our services, such as payment processors, shipping and logistics providers, and IT service providers. We only share the information necessary for these providers to perform their services.
We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
SECTION 4 - LEGAL BASIS FOR PROCESSING
We process your personal data on the following legal bases under the General Data Protection Regulation (GDPR): the performance of a contract with you (such as processing your order), your consent (such as for marketing communications, where given), our legitimate interests (such as fraud prevention and improving our Site), and compliance with our legal obligations.
SECTION 5 - DATA RETENTION
We retain your Order Information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
SECTION 6 - COOKIES
We use cookies and similar tracking technologies to operate and improve the Site. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.
SECTION 7 - YOUR RIGHTS
If you are a resident of the European Economic Area, you have the right to access the personal information we hold about you, to request correction or erasure of your personal information, to object to or restrict certain processing, and to request that your data be transferred to another organization, or to you, where technically feasible. You also have the right to lodge a complaint with your local data protection authority.
To exercise these rights, please contact us using the information below.
SECTION 8 - DATA SECURITY
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
SECTION 9 - MINORS
The Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
SECTION 10 - CHANGES
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date.
SECTION 11 - CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:
Email: info@kvantoria.com
Phone: +49 155 65377653
Kvantoria is a trading name operated by Picco UG (haftungsbeschränkt), Niersweg 55, 47877 Willich, Germany.